Privacy Policy

Website Privacy Policy

1. Data Protection

We comply with the principles of the General Data Protection Regulation (GDPR) when dealing with all data received from customers or visitors to our website.


2. Our Services

We only hold the data necessary to offer services provided on our website. We do not ask for or use more data than necessary to provide you with a proper service. This means we only process and hold data in accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR).


3. Data Protection Register

Data is only used for the purposes described in our entry on the Data Protection Register.


4. Required Period

We only hold personal data for as long as necessary. Once data is no longer needed we delete it.


5. Backup & Data Storage

For administrative reasons, customer data and email subscription data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area). This is done to backup and preserve your data where it is needed to carry on offering a service to you.


6. Customer Requests

As a customer, you can at any time (and free of charge) request details of the data we hold relating to you - and you can also request any such data is amended or deleted. Please note that if you request deletion of your data, this may prevent us from offering any further support relating to your previous service offered to you.


7. Our Promise

We never sell, rent or exchange mailing lists.


8. Data Sharing With Partners

We do not share commercial or technical data with our partners unless we have specifically sought and obtained your prior approval. Where we request such approval, we will always fully disclose how your data is used.

Please note that even when we have your specific consent, we only share data with partners that operate their own privacy policy in full accordance with the General Data Protection Regulation (GDPR).


9. Spam

In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.


10. Product Updates

We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.


13. Email Content

All emails sent by us will be clearly marked as originating from us.


14. Cookies

Cookies are very small text files that are stored on your computer when you visit some websites. We only use cookies to help identify your computer so we can tailor your user experience. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.


​The following are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).


This website will:


  • Track the pages you visit via Google Analytics to enable us to improve and administer our website.


This website will not:


  • Share any personal information with third parties.


15. Consent

By using our site, you consent to the Minerva IAM Privacy Policy.

Our website may occasionally contain links to and from websites of our partners and affiliates. These websites will have their own privacy policy and we do not accept responsibility or liability for these policies.


16. Contact Us

If you have any questions relating to our Privacy Policy, please email us at or use our contact form.


This policy was last updated on 12 April 2018.